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Client Portal
INFO & FAQ2023-02-13T19:45:30+00:00

Price list

Name Price
Assessments/Evaluations $225
Individual Sessions $200
Couples/Family Sessions $250
Group Therapy $25 – $45 per person
Documents (Disability, FMLA, etc. forms) $20 – first 30 pages
Documents $50 – pages 31 – 60
Documents $75/hr – pages 61 and up
Late Cancellation $75
No Show $75
Court Appearance $350/hour (minimum 2hrs)

INSURANCE LIST

Insurance Accepted EAPs
Aetna Anthem
BCBS ACI
Cigna Beacon Health Options
Humana ESI
Optum Health Advocate
Tricare McLaughlin
United Health Care Optum
VACCN Lyra
We Do Not Accept Medicaid And more!

Resources List

Emergency & 24-Hr Mental Health Resources :

Name Numbers
Atrium Behavioral Health 704- 444-2400
The Sante Group 704-566-3410
National Alliance on Mental Illness 704- 333-8218
Monarch 704-525-3255
HOPE4NC 855-587-3463
SAMHSA Referral Helpline 877-726-4727
Hope Line 919-231-4525
Cardinal Innovations 800.939.5911
Mecklenburg Mobile Crisis 704.566.3410
Mecklenburg County Dept. of Social Services 704.336.3000

National Hotlines:

Name Numbers
Suicide 800-273-8255 [TALK]
Substance Abuse Help 800-262-2463
Alcohol & Drug Abuse 800-729-6686
Domestic Violence 800-799-7233 [SAFE]
Sexual Assault 800-656-4673
Child Abuse 800-422-4453
Alcohol 800-331-2900
AIDS/HIV (NC) 800-232-4636
Youth Crisis 800-442-4673
Eating Disorders 800-931-2237
Teen Help Adolescent 800-840-5704
Missing Children 800-843-5678

Support Groups:

Name Numbers
ParentVoice 704-365-3454
The Abutment Group 704-817-1058

Frequently Asked  Questions

FAQ for CBI / Drug Ed Classes

When do I receive my CBI/Drug Ed certificate?2021-11-28T01:54:20+00:00

You will receive your certificate of completion after you have successfully completed the required the online class.

What happens after I complete the CBI/Drug Ed class?2021-11-28T01:53:49+00:00

After you have completed the class, you must complete the written assignment which gets reviewed for approval.  Once approved, you will receive a Certificate of Completion via email.  This certificate can be given to your attorney and/or take it back to court with you.

Will I receive a refund if I paid for the class but did not complete it?2021-11-28T01:53:20+00:00

No refunds. You have 60 days to complete the online class after you have paid for it. After 60 days, you will need to re-register and pay for the class again.

Do I need to pay the entire fee for the class up front?2021-11-28T01:52:18+00:00

Yes, you must pay in full.  Partial payments and/or payment plans are prohibited.

How many hours is the CBI / Drug Ed class?2021-11-28T01:51:36+00:00

The online CBI class is equivalent to 12 hours.

The online Drug Education class is equivalent to 15 hours.

Where is the CBI / Drug Ed class located?2021-11-28T01:50:55+00:00

The CBI/Drug Ed class is located online. See Online Learning tab.

FAQ for Counseling Services

What are your office hours?2021-11-28T01:54:54+00:00

Office hours are by appointment only between the hours of 9am and 6pm.

How can I refer someone to your office?2021-11-28T01:06:58+00:00

If you know someone who can benefit from therapy, feel free to share our information with them. Simply give them our phone number 980-285-3689 or direct them to our website.

I am a First Responder, will it get back to my employer that I am seeking your services?2021-11-28T01:04:32+00:00

If you pay out of pocket, no one will know but you and your therapist. If you are utilizing your insurance to pay for services, it will be reflected in your medical history that you’ve seen a therapist. For more information about confidentiality, review the policies via the client portal.

What if my insurance/EAP only covers a number of sessions?2021-11-28T01:02:27+00:00

After the number of insurance sessions have ended, you may continue receiving therapy as a private pay client.

After the number of EAP sessions have ended, you may continue receiving therapy using your private insurance or continue as a private pay client.

Will my insurance cover my visits?2021-11-28T00:57:21+00:00

We advised that you contact your insurance company and inquire about your mental health benefits and copay. Our office will verify your insurance coverage. ***If your insurance company does not pay the reimbursement rate for services, then you are responsibility for any remaining balance on the account.*** Due to the high incidence of unreported deductibles and the fact that some insurance may not cover certain services, our office requires payment upfront.

Why do I need to complete the Intake Form?2021-11-16T15:15:17+00:00

The intake process is vital to the formation of any counseling relationship. The intake process is the foundation upon which the structure of the therapeutic relationship is built. The intake form helps both the counselor and the client with obtaining a clear focus on past and present concerns, and it informs the counselor as to the direction to take in the counseling process.

What can I expect and what should I bring to my first appointment?2021-11-28T01:48:35+00:00

Please arrive to your appointment at least 10 mins early with photo id, insurance card and payment method. If the session is for a minor child due to divorce or separation, also bring any paperwork regarding custody. You will also be asked to complete the intake forms, if you have not done so, via our Client Portal. Your initial session will last up to 50 minutes. During this session, your therapist will ask you to describe your concerns and what you hope to gain from counseling. This is the opportunity for you and the counselor to work on a care plan. At the end of the session the therapist will give you his/her recommendation for your next visit.

How often will I need to come?2021-11-16T15:16:36+00:00

Frequency of visits is based on your unique needs, impact of your concerns, on your life and your desire toward healing and wellness. With your input, a care plan will be established for you during your first few visits. This care plan will develop your goals/intentions and establish benchmarks for your desired outcome. We recommend weekly appointments for our new clients. This allows us to establish a positive therapy relationship, and provides the appropriate time to create your treatment/care plan. As you meet your benchmarks, you and the therapist will work together on evaluating your progress and scheduling maintenance appointments.

How long are the sessions?2021-11-28T01:58:36+00:00

All sessions are 50 minutes long.

 

What about medication vs. psychotherapy?2021-11-16T15:18:05+00:00

Long-term solution to the pain of mental and emotional struggles cannot be managed by medication alone. Most medications simply treat the symptoms, but therapy addresses the root cause of the distress and how the resulting behavior impacts your life. Therapy assists you in reaching your goal of wellness and healthy living holistically.

What are the benefits of talking to a counselor?2021-11-16T15:19:55+00:00

Some known benefits of working with a counselor are:

More clarity and understanding of yourself, your goals/intentions & your values

Learning how to tackle your inner critic and move toward more compassionate self-talk

Development of positive strategies/skills for improving relationships

Finding resolutions to unresolved issues, leading to freedom of past baggage that weights you down. Breakthrough of obstacles/defense mechanisms that get in the way of living the life you desire such as fear/resistance, perfectionism, procrastination, and self-sabotage

Learning techniques to cope with stress and find better life balance

Managing intense uncomfortable emotions such as grief, anger, depression or anxiety

Improving connection through better listening & communication skills

Strategies for changing negative, addictive and destructive behavior patterns

Learning effective problem-solving tools that will benefit your family and/or marriage

Improving your sense of worth, increase courage and self-confidence

Why should I seek counseling?2021-11-16T15:20:31+00:00

When you dealing with anxiety, grief, eating disorders, relationship/family crises, depression, self-esteem issues stress, anger, work issues, and other life challenges, therapy can help you navigate the complexities, provide perspective and help you find healthy coping strategies. Based on how invested you are in the process, counseling helps you of heal. A part of healing requires putting into practice what you are learning thru counseling. Your therapist is here to help you set intentions for your time in counseling, offer you helpful strategies for living, help you figure out the obstacles that get in the way of your progress, and move you along toward recovery. No matter what brings you to counseling, therapy means living a life of desired positive outcome and renewed hope.

There is always hope, possibility and support available as you take courageous steps toward reaching out for help. Self Talk Counseling & Consulting is here for you. Do not give up. Give us a call at 980-285-3689.

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